Service

ERV travel & care

Instructions for download and registration (iPhone and Android)

Download and registration

The app is available for both iPhone and Android. In order to complete the registration in the app, you must have a registration code. Contact the insurance manager of your company to access the code. Make sure you have the code available before you start downloading the app.

Instructions:

  1. Download ERV travel & care from AppStore or Google Play.
  2. Select the country where you have your local ERV insurance company and enter your registration code.
  3. Enter your email address.
  4. After your have submitted your e-mail you will recive a activation code to the submitted e-mail address.
  5. Enter the received activation code in the app. 
  6. For iPhone: your phone will now open an automated SMS. Press send. Now your registration is complete and you can start using the ERV travel & care app.
    For Android: No more action required. The registration is complete, you can start using the ERV travel & care app.

Note that the Location Services / Notifications feature must be enabled on your phone to receive all warnings and messages.

Support

If you have questions or encounter problems, please feel free to email us at technicalsupport@erv.com.